Reservations
Cancellation
Cancellation - By Guest
Confirmed vacation rental reservations are NON-REFUNDABLE. However, if you must cancel, we will attempt to re-rent your holiday accommodation. If we are successful, you will be refunded the full amount less a 10% (with a minimum $150) administrative fee. We strongly suggest purchasing travel insurance since the properties can be difficult to re-rent.
Cancellation - By Owner
In the unlikely event that the Owner cancels a confirmed reservation or the property is rendered uninhabitable, other than as a result of a default by the Guest or an invitee of the Guest, VIVR will refund the full amount paid. VIVR will make reasonable efforts to find another suitable property for use by the Guest. Neither the Owner nor VIVR will be liable in any way to the Guest in the event of a cancellation of a confirmed booking, other than set forth in this paragraph and the Guest damages or claims shall be limited to the return of the funds paid.
Reservations
- How To Book
- Minimum 3 Night Bookings
- Island Ethics
- Payment & Taxes
- Deposit Policy
- Cancellation
- Privacy Policy
- Accidental Damage Plan
- Security and Damage Deposit